Privacy Policy

Last updated: January 16, 2026

At Devpilot, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Service.

1.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and other information you provide when creating an account
  • Profile Information: Profile picture, bio, and other optional information you choose to provide
  • Payment Information: Billing address, payment method details, and transaction history
  • Content: Code, projects, applications, and other content you upload or create through the Service
  • Communications: Messages, support requests, feedback, and other communications you send to us

1.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Usage Data: Information about how you use the Service, including pages visited, features used, and time spent
  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
  • Log Data: Server logs, error logs, and diagnostic information
  • Location Data: General location information based on your IP address
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide, maintain, and improve our Service
  • Account Management: To create and manage your account, process transactions, and send account-related communications
  • Communication: To respond to your inquiries, provide customer support, and send service-related notifications
  • Personalization: To personalize your experience and provide tailored content and features
  • Analytics: To analyze usage patterns, monitor performance, and improve our Service
  • Security: To detect, prevent, and address security issues, fraud, and unauthorized access
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service
  • Marketing: To send promotional communications (with your consent) and measure the effectiveness of our marketing campaigns

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Payment processors
  • Analytics and monitoring services
  • Email and communication services
  • Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, such as:

  • Court orders or subpoenas
  • Government investigations
  • Legal proceedings
  • Protection of rights, property, or safety

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure data centers and infrastructure
  • Employee training on data security
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our Service. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Authenticate your account
  • Analyze usage patterns and improve our Service
  • Provide personalized content and features
  • Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.

We may also use third-party analytics services, such as Google Analytics, to help us understand how users interact with our Service. These services may use cookies and similar technologies to collect information about your use of the Service.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Account information is retained for the duration of your account's existence. After account deletion, we may retain certain information for legal, regulatory, or business purposes, such as:

  • Compliance with legal obligations
  • Resolving disputes and enforcing agreements
  • Preventing fraud and abuse
  • Maintaining security and preventing unauthorized access

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information. You can access and update much of your information through your account settings.

7.2 Correction and Deletion

You have the right to correct inaccurate information and request deletion of your personal information. You can delete your account at any time through your account settings.

7.3 Objection and Restriction

You have the right to object to certain processing of your information and request restriction of processing in certain circumstances.

7.4 Opt-Out of Marketing

You can opt out of receiving marketing communications from us by using the unsubscribe link in our emails or by updating your communication preferences in your account settings.

7.5 Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. We do not currently respond to DNT signals because there is no common standard for how to interpret them.

8. Children's Privacy

Our Service is not intended for children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your information receives an adequate level of protection.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by Devpilot. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We may also notify you of significant changes via email or through a notice on our Service. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@devpilot.com

If you are located in the European Economic Area (EEA) or United Kingdom, you also have the right to lodge a complaint with your local data protection authority.